Janet DeLapp, MS, CDMS, CPE - President/Occupational Ergonomist/Vocational Consultant, has melded her University of Wisconsin Vocational Rehabilitation education with applied ergonomics and disability case management experience since 1990. Janet is a Certified Professional Ergonomist and a Nationally Certified Disability Management Specialist. She is also certified in Oregon and Washington as a Vocational Rehabilitation Counselor.
Janet’s professional experiences have provided her with a special expertise resolving issues associated with disabilities in the workplace. Janet’s graduate degree in Human Factors/Ergonomics from the University of Idaho allows her to bring a targeted and practical problem solving approach to ergonomics for employers, attorneys, and individuals. Janet's successful business management allows her to apply her technical ergonomics and human factors training in a practical and common sense way for today's business environment. Janet's work is focused on ergonomic assessments, training, education and program development, as well as expert testimony in worker compensation, ADA accommodation and human factors.
John DeLapp, MS, CRC, ARM - Vice President/Senior Vocational Consultant. John is a co-founding partner with Solutions Northwest, Inc. John has been providing vocational counseling and disability management consulting services for employers since 1984. John specializes in employability assessments, earning capacity evaluations and organizational development projects involving the structuring and implementation of modified duty/early return-to-work programs. John's education and experience in counseling, combined with his business and personnel management experience, gives him a unique set of skills for today's competitive business environment. John's hands-on experience providing case management and vocational rehabilitation services, combined with his employer consulting background, offers practical personnel loss control approaches that work. John is a Nationally Certified Rehabilitation Counselor, is certified in Oregon and Washington as a Vocational Rehabilitation Counselor and is certified Associate Risk Management professional by the Insurance Institute of America.
Vicki Newmaker, MS, CRC - Vocational Consultant Lead. Vicki has been providing vocational counseling and disability management consulting services for employers since 1998. She is a Nationally Certified Rehabilitation Counselor, and is also certified as a Long Term Disability professional. Vicki is a graduate of Utah State University, with a Bachelor's Degree in Psychology and Social Work, and a Master's Degree in Vocational Rehabilitation Counseling. Vicki's professional experience includes managing workers compensation and long term disability claims for employers in several states, including Utah, Texas, and Washington. Throughout Vicki's professional career, she has always been able to establish a trusting and working relationship with both the employee and the employer. These skills support our mission to help people stay-at-work, not just return to work.
Felicity Jackson, MS, CRC, CVE - Vocational Consultant. Felicity brings over ten years of experience working with a wide variety of individuals with varying disabilities. In working with such widely diverse populations, Felicity has gained a wealth of valuable knowledge and experience in working with the deaf and hard of hearing, as well as expertise in the use of adaptive technology. Felicity holds a Master's Degree from Western Oregon University in Vocational Rehabilitation Counseling with an emphasis on deafness where she gained fluency in American Sign Language. Felicity holds national certifications which include the Certified Rehabilitation Counselor and Certified Vocational Evaluator credentials. In addition, Felicity completed the Assistive Technology Applications Certificate Program. Felicity worked for over three years as a Vocational Rehabilitation Evaluator to assist other vocational counselors resolve difficult cases. Felicity's comprehensive training, education and unique experiences bring a fresh perspective to resolving vocationally complex rehabilitation cases.
Andrea Sadler, MA - Vocational Consultant. Andrea offers specific experience in working with industrially injured workers in the State of Washington, as well as a broad range of experiences involving mental health case management and needs assessment, planning, and monitoring of services targeting special needs families. Andrea has also worked as a case manager for juvenile offenders which always involved complex issues including substance abuse. These unique and demanding experiences have provided Andrea special insights into the vocational management of Washington workers compensation claims, and have proven her ability to bring individuals with divergent goals and agendas together for successful resolutions of issues.
Andrea’s Master's of Arts Degree in Counseling Psychology from Saint Martins University, along with her undergraduate degree in Sociology, gives her the academic foundation to apply her experiences very successfully, and makes her a valued member of the Solutions Northwest team.
Celeste McLaughlin, BA, CPT, CDMS - Ergonomic and Vocational Consultant. The knowledge, specialized training and experience Celeste brings to Solutions Northwest affords our clients the benefit of a serious minded professional skilled at effectively addressing individual ergonomic issues, as well as facilitating top-down organizational development activities. As an ergonomic consultant Celeste draws upon her business, anatomy, physiology and nutrition training she received while attending Evergreen State College as an undergraduate. Her advanced training in anatomy and physiology, training as a massage therapist, and having earned the Certified Personal Trainer Certification from the National Academy of Sports Medicine (NASM) provides her with comprehensive knowledge of human movement science, functional anatomy, physiology and kinesiology, as well as functional assessment and program design training.
Celeste’s work experience as a corporate trainer and post-rehabilitation personal trainer adds to her understanding of what is required to assist both individuals and organizations transition through challenging issues to make positive, healthful changes. Celeste’s base in Portland, Oregon allows for her to offer expertise throughout the Willamette Valley and north to the greater Seattle, Washington area.
Jackie Paquin, AA - Office Manager. Jackie has over 12 years of accounting, administration support and customer service experience. Jackie has an Associate Degree from Pierce College. Jackie position is Office Manager. She works in Solutions Northwest's business office handling accounting and personnel matters and assisting with Solutions Northwest’s growing business needs. Past work experiences have been with benchmark level organizations where she had the responsibility of overseeing and auditing 11 western states' expense reports and accounts payables. Jackie is active in the community with over 11 years of non-profit volunteer experience. Jackie has found that providing excellent service is the key to achieving long-term success and lasting relationships.
Rachel Paquin - Office Assistant. Rachel Paquin's attention to detail and efficient manner of completing tasks make her a valuable part of our team as an Office Assistant. With her positive outlook and willingness to pitch in, she is a pleasure to work with. She is currently an honor student at South Puget Sound Community College. In her free time, she is involved with volunteering as a Junior Choral Assistant at the Olympia Youth Chorus. Prior to college she was a Running Start student at Capital High School, an Academic All-American, and held a Choral Director's Award. Rachel is truly committed to achieving excellence in her work, academic studies, and involvement in the community.